Data is powerful. But it won’t grow your business if it just sits there. Data is
only useful if you know what to do with it. HMA has handpicked a collaborative
team of data gurus, programmers, analysts, strategists, creative storytellers,
producers and coordinators with deep experience in the hospitality industry.
The HMA team is comprised of different skill sets and personalities. Yet,
the common trait among them is their unwavering loyalty and commitment
to finding a better way to solve client problems. We work together to build
programs tailored to meet the specific needs, goals and objectives of each hotel
property. We find ways to get inside the mind of your customer, and use that
insight to build repeat guest loyalty.
Unlike automated systems that come with zero customer service, HMA offers a
full-service company where each project is delivered with a personal touch. And
we share tools which help us all stay ahead of the game. Our best practices are
backed by a research & development team that ensures your contact programs
remain with the times, not behind the times. The HMA team operates like an
extension of your marketing department.
We listen. We collaborate. We deliver.
